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Bissell Crosswave Recall

BISSELL is conducting a voluntary safety recall of select CrossWave Cordless models. These machines are being recalled related to a safety issue related to the battery pack. Out of an abundance of caution, BISSELL recommends that you unplug the dock and stop using impacted products immediately.

AFFECTED PRODUCT NAME: Crosswave Cordless (NOTE: this does NOT affect Cordless Max models)

IMPACTED MODEL NUMBERS: US/Canada: 2551, 2551W, 25519, 2551B, 2551D.

LOCATION OF MODEL NUMBER: Look for the product information sticker on the machine behind the clean water tank. Model number will be listed in a large black bar toward the top left on the product rating label (see image below).

Where to locate your serial number.

If you have one of the affected models simply bring the unit into our shop and we get your unit repaired under the Bissell recall for any question, call us 209-575-3955