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Address
2221 McHenry Ave Suite L

Modesto, CA 95350

Work Hours
Monday to Friday: 9:30AM - 5:30PM
Saturday: 9:30AM - 5PM

Closed Sunday

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Privacy Policy

Last Updated: [May 21, 2023]

At Southside Vacuum, we are committed to protecting the privacy and security of our customers’ information. This Privacy Policy outlines how we collect, use, and safeguard the personal information provided to us. By using our services or providing us with your information, you consent to the practices described in this policy.

  1. Collection of Personal Information

We may collect personal information from our customers for the purpose of fulfilling their orders and providing a satisfactory shopping experience. The information we collect may include:

1.1 Contact Information: Your name, address, email address, and phone number.

1.2 Order Information: Details of the products you purchase from us, including payment information.

1.3 Communication: Any communications, such as inquiries or customer support requests, that you initiate with us.

  1. Use of Personal Information

We do not share or sell our customers’ personal information to third parties for marketing purposes. The personal information we collect is used solely for the purpose of fulfilling your orders, providing customer support, and improving our services. Specifically, we may use your information for the following purposes:

2.1 Order Fulfillment: To process and deliver your orders, including verifying payment details, arranging shipment, and providing order status updates.

2.2 Customer Support: To respond to your inquiries, address your concerns, and provide assistance related to our products and services.

2.3 Communication: To communicate with you regarding your orders, updates, promotions, or other relevant information related to Southside Vacuum.

  1. Data Security

We take the security of our customers’ personal information seriously. We employ reasonable physical, technical, and administrative safeguards to protect against unauthorized access, loss, alteration, or disclosure of the information we collect. We use Secure Socket Layer (SSL) encryption to ensure the secure transmission of sensitive information during online transactions.

  1. Retention of Personal Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

  1. Third-Party Service Providers

We may engage trusted third-party service providers to assist us in operating our business and providing services to you. These service providers may have access to your personal information but are obligated to maintain its confidentiality and security.

  1. Cookies and Tracking Technologies

We may use cookies or similar tracking technologies to enhance your browsing experience on our website. These technologies help us understand your preferences, optimize our website, and track user activity. You can manage your cookie preferences through your browser settings.

  1. Third-Party Links

Our website may contain links to third-party websites for your convenience. However, we are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

  1. Updates to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting a prominent notice on our website or by directly sending you a notification.

  1. Contact Us

If you have any questions or concerns regarding this Privacy Policy or the protection of your personal information, please contact us using the contact information provided on our website.

Please note that while we strive to protect your personal information, no data transmission or storage system can be guaranteed to be 100% secure. Therefore, we cannot guarantee the absolute security of your information.