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Refund and Returns Policy

Refund and Returns Policy

Online Return Policy

Customers may return items within 30 days of the invoice date; to start a return, please fill out the form below please provide the invoice date and order number we will email back with return instructions; please all returns are subject to a 15% restocking fee.

Please Send All Returned Items To Southside Vacuum 2221 McHenry AVE Suite L Modesto, CA 95350

The Following items are Returnable! Chemicals, Personal care items, Air purifiers, and Special Orders.

Defective Orders or Items

Southside Vacuum strives to provide the very best service to our customers; if an item you ordered is received, damaged customers must contact (Southside Vacuum) within five days of receiving the item.

Warranty

Please see the product page for warranty information; after 30 days of purchase customer shall contact the manufacture of the product purchased; please note Southside Vacuum is the Authorized warranty center for the Following brands Bissell, Hoover, SEBO, and products that we refurbished.

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